Support Specialist (Bangladesh)

What You'll Be Doing:

• Communicating with players from Bangladesh via online chat and messengers;

• Assisting users with basic questions related to gameplay, account access, and bonuses;

• Forwarding technical issues or complex requests to the appropriate departments;

• Providing friendly, timely, and clear responses in Bengali and English;

• Maintaining a high level of customer satisfaction and adhering to communication standards;

• Collaborating with the team to improve the quality of customer support.

What We Expect from You:

• Fluent Bengali (native-level proficiency);

• Basic to intermediate English skills;

• No prior experience required — we’ll train you from scratch;

• Knowledge of Russian is a plus but not mandatory.

What We Offer:

• Fully remote work from anywhere in the world;

• 2/2 shift schedule, 12 hours per shift (with flexibility to choose a schedule that suits you);

• Stable, competitive salary pegged to USD;

• Health insurance in Russia or compensation for insurance in any other country after 6 months with us;

• Sick days and paid leave available from your first day;

• 28 calendar days of vacation or equivalent compensation;

• Great experience working with one of the most skilled teams in iGaming;

• Training and growth opportunities across various company departments;

• Friendly work culture, a strong product, and transparent processes.

Ready for new challenges?

Submit your resume and join the dream team!