Payment Specialist

What You'll Be Doing:

• Handling tickets related to payment operations;

• Collecting and processing payment lists;

• Managing balances in line with business logic;

• Monitoring daily automated payouts and resolving discrepancies;

• Testing new payment methods and participating in payment provider integrations;

• Contributing to the optimization of payment processes — automation, improved reconciliation, and reporting;

• Working with data via analytical tools to analyze conversions, anomalies, and trends;

• Escalating complex cases and collaborating with support, finance, development, and key stakeholders;

• Providing technical support for the payment infrastructure and working closely with tech teams.

 

What We Expect from You:

• 2+ years of experience in fintech, e-commerce, online banking, PSP, or iGaming, preferably in an operational/payments role;

• Strong understanding of the payment lifecycle and common issues with payment finalization;

• Confident working with financial calculations, analytics, and spreadsheets;

• Familiarity with Postman, ticketing systems, and basic SQL queries is a plus;

• Experience in testing payment methods and documenting bugs clearly and structurally;

• Excellent communication skills — you'll be regularly collaborating with technical, product, and business teams;

• Attention to detail, strong organization, and ability to react quickly in a fast-paced, multitasking environment.

 

What We Offer:

• Fully remote work from anywhere in the world;

• Flexible start time and convenient schedule;

• Stable, competitive salary pegged to USD;

• All necessary equipment provided;

• Health insurance in Russia or compensation for insurance anywhere in the world after 6 months with us;

• Sick days and paid leave from day one, with 28 calendar days of vacation or equivalent compensation;

• Valuable experience with one of the most skilled iGaming teams out there;

• Opportunities for learning and growth in any direction within the company;

• Friendly and transparent work culture, strong product, and open communication.